Technical Support & Service for Our Systems

We are always by your side to ensure the smooth operation of your systems, offering immediate and reliable solutions.

Remote Support

For immediate resolution of technical issues, our specialized team provides the ability to securely connect to your system remotely. Using advanced tools, we can diagnose and resolve most problems in minimal time, minimizing any disruption to your operations.
1./ Shipment of devices and spare parts
2./ Installation of management software
3./ Installation of a "bridge" for management software with PMS systems
4./ Installation consulting
5./ Staff training

Maintenance Contracts

We offer flexible maintenance packages and contracts tailored to your business needs. Ensure the preventive care and longevity of your equipment with regular checks, immediate priority service, and special prices on spare parts.

- Basic Program:
4. Updating and training of the Customer's staff, if required.
5. Immediate technical support in case of an emergency (by phone or on-site).

- Plus I Program:
3. Diagnosis and repair of faults within a reasonably short time. If possible, remote diagnosis and repair on the same day.
4. Updating and training of the Customer's staff, if required.
5. Immediate technical support in case of an emergency (by phone or on-site).

- Plus II Program:
1. Periodic inspection (every six months / year)
2. Cleaning and functional check of electronic components.
3. Diagnosis and repair of faults within a reasonably short time. If possible, remote diagnosis and repair on the same day.
4. Updating and training of the Customer's staff, if required.
5. Immediate technical support in case of an emergency (by phone or on-site).

Card Printing

Enhance your business image with professionally designed access cards. Our team undertakes the printing of high-quality RFID (Mifare) cards, incorporating your logo and corporate identity.